Quality All-Stars

All-Stars at work.

⭐️They’re actively working to make themselves better so they can better serve their teams, clients, employers, customers and patients.

⭐️They’re working to better understand the people and processes that impact systems and culture.

⭐️They’re diving deep into how things work, how they could be improved and collaborating with co-conspirators to raise the bar.

⭐️They’re actively listening, proactively learning, aggressively analyzing and sharing their conclusions for the benefit of others.

⭐️They’re supporting team members that want to fix problems but direct the manager won’t listen.

⭐️They’re up half the night with international colleagues to get answers for an ongoing inspection.

⭐️They’re capable with coming up with answers that no-one else can.

⭐️They’re dedicated to doing the right thing even when it’s unpopular.

⭐️They’re standing on integrity and not hiding behind policy.

If you work with a Quality All-Star, thank them. Often.

If you are a Quality All-Star. Thank you.